A quick fun story that I experienced last night that relates to @garyvee ‘s

new book that I am reading right now, called the Thank You Economy.

I got home last night after an awesome night with friends at the Black Joe

Lewis and the Honeybears concert when I decided to order some late night PIE!

It was after midnight and I couldn’t eat meat on Friday so I was fixing for some

kind of substance after fish and veggies all day.

Anyways I ordered from the Donatos in my neighborhood and I got the GM of

the store taking my order.

He proceeded to speak to me for well over five minutes about how much he

appreciated my business, asked me about my favorite toppings and food there,

and how hard he was working to make sure Donatos got back to having the

best service in town and the freshest toppings.

He went into a whole story about their merger with McDonald’s and trying

to recover from that from a pricing and customer care standpoint.

He went into more detail about a few other concepts and bounced off an idea

with me even.  After about six minutes (he promised he had already put my

order in by the way!) he thanked me again for my business and let me on my

way.

The pizza showed up 30 minutes later and 80% of it is still in the fridge but

his passion and energy for his brand, which in this case was Donatos, was

through the roof and much appreciated, in fact startling even to me!

That guy cared!!!!!!

And he wants to make his customers number one and that means something

to me and it should mean something to you as well.

So in conclusion no it’s not as good as Larosa’s pizza (sorry!) but they made

an already good customer take the time to write about them on the internet

and I know I will spread good vibes about that location for a long time to come

and will continue to eat there…perhaps even more.

Have passion and show it…it’s not stupid…it’s refreshing honest and fun to

act that way every day!

Saturday night woo woo…I’m taking Butler over VCU and UCONN over UK tonight.

Thanks for reading and don’t forget to comment and write your opinions on here

or just email me directly at mike@marketingfunwithmike.com.

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